Off-Premise - On-Site Catering S

Off-Premise - On-Site Catering Specialists

Miami Catering Company - Catering Information, Policies and Terms Contract

1. A deposit must be made to secure all Full Service Off-Premise / On-Site Catering dates. (The deposit will be deducted from final catering bill.) Otherwise, the deposit is non-refundable with conditions. When submitting a deposit you agree to the terms and conditions, catering information and policies described herein. Once the deposit is received the proposal becomes an invoice and our contract.

(a) Should it become necessary for Client to terminate the Catering, with us, for any reason, and the event date is greater then (180) days, Client shall be entitled to be eligible for a full refund less any and all expenditures to date, including but not limited to office expenses, consultation fees, contracted labor, special orders, rentals and/or proposals costs.

(b) If Catering is terminated within (180) days of the event with us, Caterer shall be entitled to retain any deposit paid and seek any additional losses including but not limited to office expenses, consultation fees, contracted labor, special orders, rentals and/or proposals costs.our contract. We will issue a full refund less any and all expenditures to date, including but not limited to office expenses, consultation fees, contracted labor, special orders, rentals and/or proposals costs if we book another event for that same day for a different event.

(c) All short notice catering requires payment in full at time of booking, within (20) days of the event. Caterer shall be entitled to retain full payment if Catering is terminated within ten (10) days of the event with us. Caterer shall be entitled to retain any monies paid and seek any additional losses including but not limited to office expenses, consultation fees, contracted labor, special orders, rentals and/or proposals costs.

2. The deposit for your event must be made prior to all full service onsite catering events in order to secure that date. Final headcount and Balance due are required, in our office, 10 days prior to the event. This number will be considered a guarantee not subject to reduction after that time. Small additions can be added 72 hours prior and paid day of the event. Payments are accepted by Check, American Express, Discover, Diners Club, MasterCard, E-CHECK & Visa. Only Cash is accepted on the day of the event. Miami Catering Company accepts MasterCard, Visa, American Express, and Discover. Again, in arranging for functions, the attendance must be definitely specified and paid for at least seven to ten days in advance of the function.

3. 18% Administrative fee will be added to all Drop Off "Only" Requests. For all drop off requests we require the client inspect and approve the food prior to the driver leaving. It is the clients responsibility for the inspection. We is not responsible for safety and quality of said food after it leaves our supervision and care. Gratuity is left to the clients discretion.

4. Menu selection and a guaranteed number of guest meals ordered are due a minimum of seven to ten days prior to the event along with final payment and are not subject to reduction after that time. Guaranteed guest meals may be increased (within reason) up to two days before event, but not reduced. Head count and guest meals ordered are two separate situations. Please order enough meals for your guests, especially if you want them to have second helpings.

5. All pricing for full-service Off-Premise - On-Site catering is charged the appropriate staffing fees necessary to administer and complete the event.

6. Our prices do not include sales Tax

7. Special Kids Korner children meals (Hamburgers/Hot Dogs with Mac & Cheese and Chips with cookie and drink for children under 12 years of age) $5.99 / child. Children under 3 years of age - no charge.

8. Our standard buffet time is 30 minutes to 1 1/4 hours depending on the number of guests. If you would like additional time, or request an assistant to work behind the buffet or delay serving time more than 30 minutes after we have arrived additional charges will be incurred.

9. All catering events are "Rain or Shine affairs and it's the customer's responsibility to provide suitable shelter for event in the event of inclement weather.

10. Left Over's - All left over food (on buffet line only) will be left with client (if desired) in sealed foil pans at no charge. We are not responsible for safety and quality of said food after it leaves our supervision and care.

11. Prices subject to change without notice, unless price has been agreed upon and a deposit has been received. In other words all prices are subject to change prior to verbal agreement.

12. Any "Use of Venue" fees are the clients responsibility.

13. We have no "Hidden Charges" for labor, rentals, service charges, etc. on our catering menus, proposals or invoices.

14. Administrative fee covers all company expenses from the first contact through the final contact and covers everything in between with the exception of food, beverages, rentals and procurement. The Admin fee also "includes" the Procurement fee. Other companies refer to the administration fee as a Service Fee. We don't hide this or any cost in the food price. We don't hide any costs anywhere. You will find this fee listed in the equipment/supplies column on your invoice. We believe in being upfront and including all expenses before final billing, not after. The Administrative fee is not a Gratuity, but helps us to defer expenses associated with catering events. It includes all actions such as administrative phone calls, emails, clerical correspondence, insurance, all staff payroll that works on your event away from your catered location, travel expenses (portal to portal), loading and unloading away from the catered location. It also includes the cleaning of our equipment before, after & all other costs associated with your event. It covers all expenses before, after and away from your event. Gratuity is left to the discretion of the client. Please feel free to tip the staff if you are happy with the service provided.

15. Procurement fee is the acquisition of the appropriate goods and/or services, for your event, at the best possible total cost to meet the needs of your event in terms of quality and quantity, time, and location in order to save you money.

Procurement steps

Procurement in our company usually consists of four steps:

Information gathering: Our procurement department has an established relationship with food and equipment sales/ marketing suppliers of needed products and services (P/S), and it is also necessary to search for suppliers who can satisfy the requirements based on each catering event, which are each unique, in order to obtain the best possible costs without sacrificing quality of products.
Supplier contact: When one or more suitable suppliers have been identified for your event our procurement department requests information from those suppliers and makes requests for quotation, requests for proposals, requests for information and are in constant contact with those suppliers.
Negotiation: Once our negotiation with our suppliers have begun and price, availability, and customization possibilities are established, we move onto purchasing. Delivery schedules are negotiated, and a contract to acquire the products and services (P/S) is completed.
Fulfillment: Once procurement has finalized supplier preparation, expediting, shipment, delivery, and payment for the products and services (P/S), we are closer to being ready for your event. Our highly skilled procurement department assures you have the highest quality foods at the lowest possible costs to us. This enables us to keep our prices to you as low as we can.